As a mother i could not allow this experience to go undocumented and allowed my son to see what i wrote and the feedback received to allow him to see how some corporations can fail you the customer miserably as gate 1 travel has failed us on so many levels.
Gate 1 travel complaints awful experience.
This was our first experience with gate 1 and i expected the agency would be on top of travel emergencies like hurricanes.
Liars unreliable do not use them 3.
Gate 1 travel offers escorted tours european river cruises independent vacations and customized international vacation packages for less.
Msc musica cruise ships 3.
I went with my sister and we booked the trip through gate1 travel.
If you want your money stolen.
No refund for april 11 trip.
I have never been treated so badly by a company.
Gate 1 travel cancelled our trip for 2 to costa rica departing april 6th 2020.
Gate 1 travel is absolutely positively the worst travel company for customer service.
When we booked the trip we knew it was a really great deal but only when we got there did we realize how.
The complaint on gate 1 s feedback page continues.
Gate 1 cancelled our 3 trips and we want a refund.
I just returned from an 8 day trip to europe visiting paris and rome.
Cheated by gate 1 travel 4.
Having to deal with gate 1 travel after having the stress of my family emergency was over the top.
Want a refund not a credit.
Answer 1 of 1 937.
We also knew that we were getting an amazing deal to fly to italy for 8 days but it was the worst experience of our lives.
Rich indicated that gate 1 had no influence with avianca to cut a better deal.
I highly recommend this company.
All representatives i have dealt with are very professional and helpful.
Our discount travel packages and tour packages to destinations worldwide provide exceptional value saving our customers time and money.
We have taken care of all the details so you.
I find that rather preposterous since gate 1 sends 15 000 people to peru a year clearly the agency should have some clout.
Credit only for cancelled optional excursion due covid19.
16 years experience in successful complaint resolution.
During this process i got a call from karen a manager of customer service at gate 1 literally screaming at me that i had to pay for the 951 airfare or they would block my email address.
I don t know about the other people posting these reviews but a great trip is the farthest thing from the experience we had with gate 1 travel.
I had a trip booked for egypt that gate 1 cancelled due to covid19.
This is gate 1 travel.
